Assessment & Scope

Defining Services Needed & Resources Available
 

Often vendors get off on the wrong foot right from the start by not doing due diligence in the assessment stage of a proposal process. Usually this lack of process is manifested shortly after the start of service when misunderstandings of the scope begin to arise. This is a very expensive mistake, both for the customer and the vendor. MartyK avoids this by following a very thorough and precise discovery process. Read More 

Planning

Transition Timeline and Milestones
 

Transition planning is crucial to keeping costs, surprises, and headaches under control. We observe time and time again that vendors tend to wait until the last minute to prepare for an account start. This practice causes stress, oversights, mistakes and a considerably overworked staff. Read More 

Allocation

Personnel, Supplies, and Equipment
 

Your car goes nowhere without gas, and food doesn’t taste too good without the proper ingredients. Likewise, an operation such as ours will not run properly without the appropriate allocation of resources. Read More 

Incentives

Motivating All Parties to Mobilize
 

We save, you save. Our operation is completely transparent. We don’t hide discovered savings. As we gain efficiency and reduce cost, we both benefit. Our goal is to build a sustainable system that gives you more than you’ll get anywhere else. It’s expensive to go out to bid every year. We want our clients to know, and without a doubt, that they are receiving the best level of service, the best technology, the most advanced, well trained staff on the market. Know that the greatest value is found at MartyK. Read More 

Quality Control

Accountability is Built-In
 

Quality control is perpetual and is where we really put to work our prepare, resolve, sustain philosophy. The cycle is continuous. In many ways, we are simply repeating our entire process over and over, beginning with discovery. Read More 

Re-assessments

How the Cycle is Completed
 

Very regularly, usually monthly, re-assessments are performed by portfolio management. And again, the sustainable cycle is initiated. Read More